Our friendly sales team are experts on the wide range of coffee machines we supply and they would be happy to advise you on the best machine to suit your needs.
The industry partners we work with are
Schearer, CMA, Franke, Coffetek, Bravilor,
Marco and Flavia.
Technical maintenance and annual servicing can be added for all machines.
Technical service offer
We have a UK call centre, available 9am-5pm, 364 days a year to respond to your calls. Our local engineers respond to call outs within 24 hours and operate at a 95% first time fix rate.
The offer includes:
- An annual preventative maintenance inspection to ensure your machines continue to provide great quality coffee. This includes:
- Replacement of parts as needed
- Water filter exchange
- Boiler inspections as required under the PSSR regulations
- Call outs with 24 hour response (Monday to Friday)
- Dispatch of monthly cleaning kits to you
All of the spare parts we use are manufacturer approved and our engineers are professionally trained on all machine variants.
Technical service is available on a wide range of traditional and bean to cup machines – whether you purchased your machine from Pelican Rouge or elsewhere.
Please talk to our representative to understand what we can do for you.